111ck Terms and Conditions

111ck is an online betting and casino platform providing services to users in Bangladesh. These terms apply to visiting the website, creating an account, making deposits, withdrawals, betting, gaming and using all other services.

1.1 Definitions

• "Platform" refers to the 111ck website, mobile interface and all related services.
• "User" refers to any person who is registered on the platform and uses its services.
• "Account" refers to the user's personal registered account.
• "Funds" refers to real money deposited into the account.
• "Bonus" refers to promotional credits provided by 111ck.

1.2 Acceptance of Terms

By accessing the platform or creating an account, you confirm that you have fully read, understood and accepted these terms. If you do not agree with any part of these terms, please stop using the platform.

1.3 Applicable Law

All matters relating to these terms and use of the platform will be governed by the applicable legal framework. It is the user's responsibility to confirm the legal status of online gaming activities in their own jurisdiction.

2.1 Age Requirement

To register and use 111ck services, you must be at least 21 years of age. By registering, you confirm that you meet this age requirement. We may request identity documents to verify age if needed.

2.2 Registration Terms

• Each individual may open only one account.
• Creating multiple accounts from the same device, IP address, household or residence is strictly prohibited.
• All information provided during registration must be truthful, accurate and complete.
• If an account is registered with false information, it will be closed immediately and deposited funds may be forfeited.
• Creating an account using a third party's identity is strictly prohibited.

2.3 Geographic Restrictions

Access to the platform may be restricted from certain countries or regions. It is the user's responsibility to use the platform in compliance with the laws of their own area.

3.1 Account Security

It is your responsibility to keep your account password and login details completely confidential. Never share your password with any third party. Notify us immediately of any unauthorized access to your account.

3.2 Updating Account Information

If your name, email address or payment details change, please inform the platform's support team. 111ck will not be held responsible for any transaction issues caused by outdated or incorrect information.

3.3 Single Ownership

An account is entirely personal and is for use only by the registered individual. Transferring, selling or allowing third-party use of an account is strictly prohibited.

3.4 Inactive Accounts

If an account remains inactive for 12 consecutive months or more, 111ck reserves the right to mark the account as inactive and apply applicable inactivity fees. The user will be notified in advance.

4.1 Deposit Methods

111ck supports the following payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

4.2 Deposit Processing

All deposits will be credited to the account after successful verification. If there is a delay due to technical issues or the payment gateway, please contact the support team.

4.3 Withdrawal Conditions

• Withdrawals may only be made to registered and verified payment methods.
• The withdrawal amount will be sent to the account registered in the same name.
• Requests to withdraw to third-party accounts will be rejected.
• KYC (Know Your Customer) verification may be required before making a withdrawal.

4.4 Currency

All transactions will be completed in Bangladeshi Taka (BDT / ৳).

4.5 Fraudulent Transactions

If any transaction is considered fraudulent, illegal or suspicious, 111ck reserves the right to temporarily hold the relevant funds and conduct an investigation.

5.1 Welcome Bonus

111ck offers new members a 120% first deposit bonus, up to ৳20,000. Accepting this bonus requires fulfilling a 15x wagering requirement.

5.2 General Bonus Rules

• Bonus funds cannot be withdrawn before the wagering requirement is met.
• Each bonus offer has a specific validity period. Unused bonuses will be cancelled once the period expires.
• There may be applicable restrictions on claiming multiple bonus offers at the same time.
• Creating or using an account for the purpose of exploiting bonus offers will be considered fraud.
• 111ck reserves the right to modify, suspend or cancel any bonus promotion at any time.

5.3 VIP Program

111ck's VIP program has four tiers, with weekly cashback available at each tier:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.6% weekly cashback.
• Gold: Up to 0.9% weekly cashback.
• Platinum: Up to 1.2% weekly cashback.

Moving up to a higher tier depends on consistent active participation and meeting the platform's criteria. Cashback may have its own wagering conditions.

5.4 Bonus Abuse

If any attempt is made to abuse or exploit the bonus system, 111ck reserves the right to close the account, forfeit bonuses and void any winnings obtained irregularly.

6.1 Betting Limits

Each game or market has set minimum and maximum bet limits, which are displayed on the platform. 111ck reserves the right to change these limits at any time.

6.2 Game Errors and Technical Issues

In the case of odds or payouts displayed incorrectly due to technical errors, software bugs or network disruptions, 111ck reserves the right to void those bets or payouts. 111ck will not be held liable for losses caused by service interruptions.

6.3 Sports Betting

• All bets are final once confirmed and cannot be changed or cancelled.
• If an event is cancelled or postponed, bets will be settled according to the applicable rules.
• Betting is available on cricket, football, kabaddi and other sports across various tournaments including BPL, IPL and T20.

6.4 Live Casino and Slots

The results of live casino and slot games are determined by a verifiable random number generator (RNG). All games are conducted in a fair and transparent manner.

The following activities are strictly prohibited on the 111ck platform:

• Operating multiple accounts — more than one account in one person's name.
• Money laundering — using the platform to legitimize illegal funds.
• Match fixing — illegally influencing any game or betting process.
• Bonus abuse — exploiting or misusing the bonus system.
• Software hacking — attempting unauthorized access to the platform's systems.
• Playing on behalf of a third party — betting with another person's funds or under their direction.
• Abusive language — using obscene or threatening language in live chat or with support.

111ck believes that gaming should be a form of entertainment, not a cause of financial problems. We give responsible gaming the highest priority.

8.1 Self-Control Tools

• Deposit limits: Set daily, weekly or monthly deposit limits.
• Loss limits: Set a maximum loss amount for a given period.
• Session limits: Set the duration of each gaming session.
• Self-exclusion: Temporarily close your account for a set period.
• Permanent exclusion: Option to permanently close your account.

8.2 Signs of Problem Gaming

Ask yourself these questions: Are you betting more to chase your losses? Are you spending time meant for family and work on gaming? Are you finding it hard to stop gaming? If the answer is yes, please contact our support team or read the Responsible Gaming page.

8.3 Protection of Minors

111ck strictly prohibits anyone under the age of 21 from using the platform. Parents are advised to use parental control software on family devices.

111ck takes the security of your personal information very seriously. Visit the Privacy Policy page for our full privacy policy.

9.1 Data Collection & Use

• Personal information provided at the time of registration is used for service delivery, identity verification, and security purposes.
• We do not sell personal information to third parties.
• Information may be provided in response to lawful requests from law enforcement agencies.

9.2 SSL Security

All data transmission on the 111ck platform is protected by SSL encryption technology. Your financial and personal information is stored with the highest level of security.

9.3 Use of Cookies

Our platform uses cookies and similar technologies to help improve the user experience. By using the website, you consent to the use of cookies.

10.1 Service Availability

While 111ck strives to provide uninterrupted service on the platform, service may be temporarily disrupted due to maintenance, technical issues, or unforeseen events. 111ck will not be liable for any loss caused by a service disruption.

10.2 Third-Party Game Providers

Third-party game providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and Ezugi may have their own terms and conditions. 111ck is not directly responsible for system failures on the part of these providers.

10.3 Network Issues

If the result of any game is affected by an internet disconnection or device issue, the record stored on the server will be considered final.

11.1 Closure at the User's Request

Any user may request account closure at any time via live chat or email. It is the user's responsibility to withdraw all funds before the account is closed.

11.2 Suspension or Closure at 111ck's Initiative

111ck may temporarily suspend or permanently close an account in the following circumstances:

• Violation of any clause of these terms and conditions.
• Providing false or incomplete information.
• Suspicious or fraudulent activity.
• Suspicion of money laundering or illegal activity.
• Failure to complete KYC verification.
• Direction from a law enforcement agency.

11.3 Funds After Closure

If an account is closed due to a breach of terms and conditions, funds obtained unlawfully may be forfeited. Legitimate funds will be returned through the appropriate process.

12.1 Complaint Submission Process

In the event of a dispute or complaint, please contact our customer service team first. Most issues can be resolved quickly via live chat.

12.2 Fair Resolution

111ck investigates all complaints impartially and works to provide a fair resolution. Relevant funds may be temporarily held during the investigation period.

12.3 Final Decision

In matters of dispute resolution, the decision of 111ck's authority will be considered final, unless a different decision is reached through a lawful legal process.

111ck reserves the right to change, amend, or update these rules and terms and conditions at any time. Users will be notified of significant changes via email or through the platform.

Continuing to use the platform after any changes will be considered your acceptance of the new terms and conditions. It is therefore recommended that you visit this page regularly.

For any questions or comments about these terms and conditions, please get in touch with us:

• Live Chat: 24/7 support in Bengali — via the chat button on the platform.
• Email: [email protected]
• Service Hours: 24 hours, 7 days a week (Bangladesh Standard Time).

Our customer service team will respond to your inquiry as soon as possible.